Impact of the 2013 RAA: WHOIS info verification
Verifying the Registrant’s contact information
As a part of the Whois Data Accuracy specification, ICANN expects the Registrar to verify the contact information for the Registrant contact of each gTLD domain name, within 15 days of
* a domain name being registered with unverified contact details,
* a domain name being transferred in, or
* the contact information of the Registrant contact information being modified.
If the domain holder does not verify the contact information within 15 days, the Registrar must suspend the domain name until the verification is completed. This requirement comes into effect from January 1st, 2014 - domain names that are already registered are not subject to such verification unless their contact information is modified.
How to verify:
The Registrant contact of a domain name will receive an email notification to verify the email address. This mail will contain a link that the Registrant must click on, to complete the verification, within 15 days.
Some important to aware of this process:
- The verification email will be sent out as soon as the email address is associated with a domain name. Additional reminders will be sent on the 7th and 14th day, if the verification isn’t done until then.
- The verification email will be sent out from the Reseller’s email address. It shall be a compulsory system mail, which shall not be customized or turned off.
- In the 15 day verification notice period, the domain name will continue to resolve. The domain holder will not be obstructed from using their domain name in any way, unless they don’t complete the verification process in the allowed time.
- Once an email address has been verified, then all subsequent registrations, transfers or contact updates that use this email address will not require any verification.
- Once a year, we send out a Whois Data Reminder email to the Registrant of the domain name, in accordance with ICANN guidelines. We shall monitor the delivery status of these emails – if the mail sent to a registrant email address of a domain name were to bounce back, our compliance team will review the case and take appropriate action against the domain name.
